Contact
Talk To The Team That Actually Sources Your Order
No forms and no ticket queue. Message on WhatsApp or send an email and the reply comes from the person who will handle the enquiry.
Contact Details
+86 130 0453 9967
Fastest route for quotations part number checks and order status
Chat on WhatsAppsales@itechsmartnet.com
Best for long bills of materials spreadsheets and formal purchase documentation
Email UsOffice Address
Workshop 60, 3/F, Block A, East Sun Industrial Centre, No.16 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong
Mon to Fri 09:00 to 18:00 HKT
Visits by appointment
What To Send Us
Talk To An Engineer
Compatibility licence tier PoE budget or optical reach questions
Send On WhatsApp →Upload Drawing Or Configuration
Send a rack drawing config file or a photo of a device label
Send On WhatsApp →FAQ
Contact Questions
Why Is There No Contact Form
Forms lose messages and delay replies. WhatsApp and email reach the sourcing team directly and let you attach a spreadsheet or a photo of a label immediately.
How Fast Do You Reply
Most enquiries are answered within one working day. Hong Kong office hours are Mon to Fri 09:00 to 18:00 HKT.
What Should I Include in a First Message
Part numbers quantities destination country and any deadline. That is enough to return a real quotation rather than a request for more information.
Can I Send a Long Bill of Materials
Yes. Paste it into WhatsApp or attach a spreadsheet by email. Both are handled the same way.
Do You Answer Outside Office Hours
Messages sent outside office hours are picked up at the start of the next working day. Urgent programme matters can be flagged in the message.
Can We Visit Your Office
Yes by appointment at the Kwun Tong address. Message on WhatsApp to arrange a time.